August cohort + VA pipes

August cohort — mail / alerts / support BEFORE day 1

Pipe	What must exist	Owner	Home
Welcome / login help	Support door + mailbox route for "can't get in"	E pipes · A face	MAIL_INBOX_INDEX + support portal
Class LIVE alerts	Codeless auto-join already edge-LIVE; fail → E monitor	E	group-mode + connect.js
Tuition / Cash App	Payment-fail → Commander only (never VA auto-chase)	E classify · B ledger	PAYMENT_FAILURE packet
Credential / payer	CareSource/DHEO → B P0	E→B	PAYER_CRED_LEGAL / DHEO_EVV
Hosting panic spoof	Campaign domains blocked · unpaid=ZERO	E	SPOOFED_SENDER + HOSTING_BILLING_CAL
Study / grades face	NOT E — B/C/A/F	—	out of scope

VA Monday target — pipes only (D=access · A=face · E=pipes)

VA	Mail / alert routing E owns	Do NOT
Joan	HMR ops alerts → TASK_EXTRACT lane_target B/D per rules · DHEO/EVV → B · no god-sink forward	No access tier writes (D) · no Boardroom UI (A)
Mary Grace	Edu/support queue labels · student login help → E support route · tuition fails → Commander	No cert send · no Cash App chase
Ana	VA_ZONE / DOO task visibility via B ladder after hop · alert shapes only	No Meet arm · no mail delete

Upstream: IMAP peek classify → Mission 3 relay/task_extract → TASK_SORTED_QUEUE (hop proved). Downstream: B fill-gate / VA desk. One engine.